Terms of service

 

 

 

Legal Notice & Terms of Service

OVERVIEW

Welcome to Konfidential Kouture Limited ("we", "us", or "our"). Konfidential Kouture Limited operates this online store and website, including all related information, tools, products, and services to provide you with a curated shopping experience (the "Services"). Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

These Terms of Service ("Terms") govern your use of our website and all purchases made through our store. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

SECTION 1 - ACCESS AND ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region of residence, or that you are accessing the site with the consent of a parent or legal guardian.

You agree to provide accurate, current, and complete purchase, account, and contact information for all transactions made at our store. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 - PRODUCTS AND PRICING

We make every effort to display product colors, specifications, and images as accurately as possible. However, actual colors will depend on your display device and settings.

All product descriptions and pricing are subject to change at any time without notice at our sole discretion. Prices posted on our site are in New Zealand Dollars (NZD) and exclude applicable shipping charges, which are calculated and displayed at checkout. We reserve the right to discontinue any product or limit sales quantities to any person or geographic region on a case-by-case basis.

SECTION 3 - ORDERS AND PAYMENT

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is accepted only when we issue an order confirmation email and process your payment in full.

You represent and warrant that all payment details provided are accurate and that you are authorized to use the chosen payment method. Purchases made on this site are intended for personal, domestic, or household use only, and not for unauthorized commercial resale or export.

SECTION 4 - SHIPPING AND DELIVERY

Delivery times provided at checkout are estimates only. Title and risk of loss pass to you upon successful delivery by our courier partner to your specified shipping address.

For full details regarding delivery timeframes, rates, and tracking, please review our Shipping Policy.

SECTION 5 - INTELLECTUAL PROPERTY

All content included on this website—including business names, text, graphics, logos, images, product descriptions, digital downloads, and design elements—is the property of Konfidential Kouture Limited or its content suppliers and is protected by New Zealand and international copyright and intellectual property laws. Unauthorized reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

SECTION 6 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links to third-party websites over which we have no control. You acknowledge that access is provided "as is" and "as available" without warranties of any kind. Your use of third-party tools or sites is entirely at your own risk.

SECTION 7 - NEW ZEALAND CONSUMER LAW & DISCLAIMERS

Consumer Guarantees Act 1993 (CGA): Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, or remedies you have under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986, except where goods or services are acquired for business purposes.

Where you purchase products for personal, domestic, or household use, our products come with statutory guarantees that cannot be excluded under New Zealand law. If a product fails to meet a statutory guarantee (such as being of acceptable quality or fit for purpose), you are entitled to a repair, replacement, or refund in accordance with the CGA.

Where you acquire goods or services for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply.

SECTION 8 - LIMITATION OF LIABILITY

To the maximum extent permitted by New Zealand law, Konfidential Kouture Limited, its directors, officers, employees, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the site, except where such liability cannot be lawfully excluded under the CGA or FTA.

SECTION 9 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose or to violate any local, national, or international laws or regulations.

  • To infringe upon our intellectual property rights or the rights of others.

  • To transmit malicious code, viruses, scrapers, or automated bots.

  • To harass, abuse, insult, or collect personal data of others.

  • To submit false, misleading, or deceptive transaction information.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed strictly in accordance with the laws of New Zealand. You and Konfidential Kouture Limited submit to the exclusive jurisdiction of the Courts of New Zealand.

SECTION 11 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website.

SECTION 12 - SITE OWNER & CONTACT INFORMATION

Questions about the Terms of Service should be directed to our customer support team:

  • Legal Business Entity: Konfidential Kouture Limited

  • Director / Owner: Louise Mann

  • Customer Support Email: KonfidentialKoutureNZ@gmail.com

  • Contact Phone: +64 21 043 3945

  • Business Address: 327 High Street, Motueka 7120, New Zealand